Draft — pending counsel review. This document describes how the service works today and will be finalised before general availability.
Version 1.0-draft · effective 2026-10-06
Sub-processors
These are the third parties that may process personal information for iCall.tel, operated by the iCall.tel operating company. We give customers at least 30 days' notice of an addition here (see the Data Processing Addendum, section 4).
| Sub-processor | Purpose | Data | Location | When |
|---|---|---|---|---|
| Our server hosting provider | runs the servers that host the service, its database, recordings, relay and backups | all data the service stores or relays | the United States | always |
| Resend | delivers invitation and notification emails | recipient email address, name, message content | United States | when email is enabled |
| Google (public STUN) | tells a participant's browser its own public IP address so a direct connection can be made; carries no media | IP address and port | global | only while "Also use Google public STUN" is on; can be switched off |
Not used: third-party video platforms, third-party media relays, analytics or advertising services.
Affiliated services. If a customer connects its own account on a messaging service we also operate (for example, a2p.network) to send its invitations and notifications, that service processes the recipient details and message content on the customer's instructions, under its own terms.